Exchange Policy

Provided the item has not been worn, washed or damaged in any way and still has original tags attached, you may return it for an exchange for another style or size. Return postage cost associated with returning an item must be paid by the customer. Katasian will send you back your first exchanged item without additional postage costs.

We take great care when packaging your order to ensure it is in perfect condition, ready for you to wear and enjoy. If when you receive your order you find a fault in some way that we may have missed, or a manufacturing fault has occurred within a reasonable time frame, please email us immediately at info@katasian.com to discuss further.